How to get your Till or Pay Bill number’s Operator ID

Operator ID is actually something you already have and very easy to get. You are actually supposed to have received an Operator ID while setting up your Lipa na MPESA account via a text message under m-pesa not lipa na mpesa messages, but just in case youi dont see that, the Operator ID is a combination of your name’s initials. So, if your have a name like DANCAN WAWIRE MUKWE, then your Operator ID should be something like “DM”. This applies for personal Till numbers or Pay bill numbers.  The M-pesa message should read

“Dear xxx, your M-PESA details for xxxx xxxx has been created. Your Operator ID is xx and your start pin is 1234. Kindly set a new PIN by dialing *234*2#, enter your store number, use start pin as the old PIN and create a new PIN.”